The Pavilion has an excellent reputation in the community. The most recent Customer Satisfaction Survey results reflected above average satisfaction with the services we provide. You'll have peace of mind knowing your loved one is being cared for at the Pavilion Skilled Nursing and Rehabilitation Center.

Some of the verbatim comments collected from this survey are: 

The nursing staff and aides are wonderful and have become like friends to me. The same goes for the Administration Staff - they are always there to help with any questions I have or help I need. I have recommended The Pavilion to a number of people who are looking for a good and caring place
The comprehensive and nurturing care I received from the Physical and Occupational Therapy Departments was incredible. After each operation, I went to the Pavilion and stayed for two weeks. Each time I walked out on my own – without a cane, walker or wheelchair – and that is absolutely due to the fabulous expertise of the Rehab Department. The staff is so skilled, they are beyond compare.
— Roberta Duane, Osterville, MA
The entire Lindberg Family sincerely thanks the staff of the Pavilion for the wonderful care given to our beloved Chuck. He was welcomed graciously into the Pavilion and treated with dignity and love the entire three times he lived there. His daily medical and physical needs were always tken care of and his rehab was remarkable. We are so grateful for the loving staff that took such great care of him and would highly recomment the Pavilion. Thank you.
— Alyce Lindberg and Family
Staff is very professional-knowledgeable, competent.
Thank you to the wonderful Staff at the Pavilion for the loving care that was given to my father, Vincent. It is greatly appreciated.
A huge Thank you to everyone at The Pavilion. I can’t say enough for the exceptional Rehab Department , caring and attentive CNA’s , Nurses, and Administrative staff, as well as the Maintenance and Household departments. Special kudos to the chefs. So unusual in a facility to have such tasty, healthy and nutritious meals (fruits and veggies) in a nice variety of choices. Dick’s stay at the Pavilion could not have been more rewarding and comfortable. You should all be proud of yourself for making The Pavilion such a welcoming place. Thank you!!!
— Kay O’Keeffe
We have found The Pavilion Nursing Home to give quality of care to our family members, within a family atmosphere. There are activities for the patients to enjoy to keep them physically and mentally active and alert.
My family and I heard that The Pavilion had the best therapy in the area and I have to agree. I enjoyed therapy because they kept it fun. They helped me regain my strength and functional abilities so I could return home to independent living.
To all the wonderful Employees and Directors of the Pavilion: I have to write and tell you all what a great group you are. I was your patient on three different occasions and you had to practically throw me out. What a great name you’ve given to “rehab.” Keep up the great work. I miss you all.
— Hobart Tompkins, Hyannis, MA
I would like to thank all who helped me during my stay. Tjey were very good with my healing. The nurses were very helpful and friendly, and the Rehab people were very good and alsp the PT. My legs got stronger so I was able to come home early!
— Jimmy M
The staff is great, caring, compassionate wonderful.
I do not write “thank you” letters due to the time constraints of life. I just could not let the care, kindness, and efficiency of the Pavilion staff go without notice to those in charge of the facility.
I am very familiar with assisted living on Cape Cod. I was relieved that ————- could transition from Cape Cod Hospital to the Pavilion based upon prior experience with other persons resideing there in the past. My relief was therafter justified by the entire staff and social services director, Dian Carrion.
The Pavilion is truly a community, where the staff, residents, and their family can enjoy a quality of life even in the most adverse of times.
— Kathy Boland and Family

Patient Satisfaction Data Provided By Care Analytics